Review/sort/process/batch Postal and Inter-office mail (30%)
Review/sort/process/batch Faxes, within certain criteria(15%)
Review/sort/process/batch insurance Credit Card Payments, within certain criteria (15%)
Sort/document/prepare for mailing of Insurance and Patient Refund Checks (15%)
Sort/review/reply/document/scan Settlement Offers, within specific criteria (10%)
Manage Bankruptcy Notice tracking and processing, within specific criteria (5%)
Process daily Credit Card Credit Reports , following specific criteria (5%)
Manage Returned/Bad Address Postal Mail (5%)
Role models the principles of a Just Culture and Vail Health Values.
Perform other duties as assigned. Must be HIPAA compliant.
Provide clerical support to the Customer Service Team.
SSENTIAL JOB FUNCTIONS:
Experience working in a customer service capacity, or financial setting is preferred