|Job type||Full Time|
Responsible for managing the design, configuration, implementation and integration of all revenue cycle activities for Vail Health's revenue cycle applications. This position combines managerial responsibilities with in-depth hands-on technical expertise to include managing IT staff, user support, interfaces, managing software and hardware upgrades, interfaces and implementation of new hardware and software systems.
ESSENTIAL JOB FUNCTIONS:
Plans, manages, directs, and coordinates all activities to ensure a stable revenue cycle information environment, efficient workflows, and responsiveness to achieve enterprise goals and business strategies across the organization.
Acts as point for communicating related system problems within the department and collaborates with other teams and vendors on changes, fixes, and updates.
Manages projects and workloads to ensure timely implementation, effective resource utilization, and alignment with enterprise strategic and operational priorities.
Negotiates resolution of conflicting requirements across agencies and/or departments.
Participates in and fosters adoption of IT governance process and change control.
Facilitates building, planning, problem solving, and prioritization discussions with application teams, information technology specialists, financial operations, and leadership.
Develops relevant metrics and measures and publishes the performance of the services provided while enabling continuous improvement activities in collaboration with peer groups.
Manages project personnel and vendor resources based on assigned duties and scope of authority to ensure projects complete on schedule and within budget.
Maintains an in-depth understanding of the organization's financial and technical systems interdependencies.
Manages delivery and service level agreements (SLAs) by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for financial applications.
Supports the creation of financial software system training materials.
Sets and measures performance objectives and provides regular one-on-one feedback to all members of the team.
Works closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
Reviews reports to ensure the integrity of shared financial application systems and makes recommendations for improvements to data management use.
Role models the principles of a Just Culture and Vail Health Values.
Perform other duties as assigned. Must be HIPAA compliant.
Minimum of two years of leadership experience required
Minimum of five years of experience managing financial application implementations including resource management in a healthcare environment required
Experience in Cerner Revenue Cycle Management preferred
Familiarity with health information technology and related regulatory requirements preferred
Understanding of and experience with applications lifecycle and development methodologies
Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
Highly self-motivated, directed, and change oriented
Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
Project management experience preferred
Bachelor's degree required with concentration in computer science, or related field and/or degree in financial systems/operations